Privacy Policy

Introduction

Welcome to https://crash-damage-repair.autobodyshop-talk.com (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the gathering, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) from the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

Our online applications and services.
All content and features available on our websites linked to this Privacy Policy.
Communications initiated by or from us, such as emails, newsletters, phone calls, or SMS messages.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our practices when:

You use our applications or services as an authorized user.
You visit our websites linked to this policy.
You engage with our communications, including newsletters and promotional materials.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Details related to your registration and account creation, such as user names, email addresses, and passwords.
Payment Information: Transaction details and payment methods used for purchases or services.
Financial Information: Financial records required for billing or auditing purposes.
Purchase Information: Products or services you have purchased from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for the purpose of improving user experience and analytics.
Location Data: Geographic location information provided by your browser or device settings (with your consent).
Feedback: Reviews, comments, and responses you share with us to enhance our services.
Social Media Information: Data from social media platforms when you interact with our content or engage with our campaigns.
Product Information: Details about products you have shown interest in or purchased, including preferences and customization options.

We collect this data through multiple sources: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partners who assist us in providing services.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser or device that help us recognize you when you visit our site. They fall into three categories:

Strictly Necessary: These cookies enable core features like login, account management, and navigation on our site.
Preference: They remember your preferences for a personalized experience, such as language settings.
Analytics: Used to collect information about how visitors use our website, including metrics like page views, time spent, and bounce rates.

You have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once the purpose for data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communication protocols, secure third-party processing, and regular security audits.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data in error, please contact us using the information provided below, and we will take prompt action to rectify it.

Your Rights (Data Subject Rights)

Depending on your jurisdiction and local laws, you may have certain rights regarding your personal data, including:

Access to your data and its processing details.
Request rectification or erasure of inaccurate or incomplete information.
Restrict or object to the processing of your data for specific purposes.
Data portability, allowing you to transfer your data to another controller.
Object to direct marketing communications.
Submit appeals or complaints to relevant supervisory authorities.
Withdraw consent at any time, though this may impact certain services we provide.

To exercise these rights or have questions about them, please contact our Data Protection Officer using the details provided in the “Contact Us” section below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, data-related questions, or requests to unsubscribe from our communications:

Email: [email protected]

Mail: [Mailing Address] (Please note that providing physical mail addresses is optional)